Product and Account Documentation FAQ

Vector Ridge is an independent investment research and trading-signal service. Every trade card publishes its direction, entry, A–D grade, manager assignment, and defined risk/exit process before the outcome. Signals update across the live terminal, mobile app, and push alerts. It is research, not a managed brokerage account, and it does not guarantee profits.

This page answers the questions we are asked most often, grouped by topic. Each answer links to a deeper documentation page where you can read the full detail. If you cannot find what you need here, contact support at support@vector-ridge.com or use the contact form — we aim to respond within 24 hours.

Getting started

What is Vector Ridge?

Vector Ridge is an independent investment research service that publishes graded, on-the-record trading signals and long-horizon research. Public products include Swing Trade, Overnight Trade, Day Trade, Rapid Trade, and Investing. Every active card carries a conviction grade, lifecycle state, and verification timestamp. See Models and Products for the current map.

Why offer this research to retail traders at all?

Because a track record only counts if it is built in the open. Publishing graded signals on the record, with every one timestamped before the market moves, is how an honest performance history is accumulated over time — nothing backfilled, nothing re-stated. The same discipline that makes the research credible is what makes it worth subscribing to: you get a complete, pre-defined plan for each setup rather than a vague tip.

What markets does Vector Ridge cover?

The traded models work across a broad universe of liquid US equities — large, actively traded US-listed stocks. The Investing product is a long-only book of US stock ideas. Keeping coverage to liquid names is deliberate: it is where entries and exits are realistic and where the published levels are meaningful. See markets covered for detail.

Are the results verified?

Verification starts when a signal is published. Its publication identity is SHA-256 hashed and anchored to the Bitcoin blockchain via OpenTimestamps; later manager transitions and closes remain in the result ledger. That makes backdating or inventing a card after the outcome detectable. Read how results are verified.

Why is the dashboard a model portfolio and not a live brokerage account?

Because Vector Ridge publishes research, not a managed account. The dashboard tracks each model's own raw, unweighted output — before fees, before slippage, and with no position sizing applied — which is the most honest, least flattering way to show what a model actually produced. Your real-world results will differ once your own costs and sizing are included. Vector Ridge never holds your capital or places trades for you.

How do the trades work?

A card publishes its product, instrument, direction, entry basis, grade, manager state, active risk or protection, and expiry. Activation and lifecycle are product specific, so the live card is the authority. See how trading signals work.

Do I need trading experience to use Vector Ridge?

No. Cards spell out entry, direction, grade, manager state, active protection and expiry. Basic market familiarity helps, but you do not need to be an expert. Start with getting started.

Subscriptions and billing

For current pricing and trial terms

Subscription plans, trial length, and prices are listed on the Vector Ridge products page and at checkout, where they are always up to date. This documentation focuses on how the service works rather than on pricing. For billing help, email support@vector-ridge.com.

Is there a free trial?

Yes. A free trial gives you full, unrestricted access to the models, macro context, and research — exactly what paying subscribers see, with no limited features. Current trial length and terms are shown on the products page and at checkout. If you do not cancel before the trial ends, your subscription begins automatically at the standard rate.

What does a subscription cost?

Pricing depends on how much access you want — a single model or the full set. Current prices are shown on the products page and at checkout rather than here, so you always see the live figures. Plans are billed monthly.

Can I cancel anytime?

Yes. There are no contracts, lock-in periods, or commitments. You can cancel anytime from your account dashboard and you will not be charged again. You keep full access until the end of your current billing period. If you cancel during a free trial before it ends, you are never charged at all.

What payment methods do you accept?

All major credit and debit cards (Visa, Mastercard, American Express) through a secure, PCI-compliant payment processor. Transactions are encrypted, and you can manage your subscription, update your card, and view billing history from your account dashboard.

Signals and research

What is the grade system?

Every signal carries a conviction grade from A (highest) to D. The grade is earned from each model's own forward track record — win rate first, average net return second — not from a forced or balanced distribution. A is intentionally rare; B is strong and more frequent; C and D are lower-conviction but still positive, vetted setups. Grades compare only within the same model, so an A in one model and an A in another are each best-of-their-own-lane. There is no E grade. Full detail in conviction grades A–D.

How often are signals updated?

Active cards update as manager state, protection, live price, time, or close information changes. You receive these through the terminal, mobile experience, and enabled alerts. See how signals are delivered and when signals change.

Do you guarantee profits?

No, and you should be wary of any service that does. Trading involves substantial risk of loss, and past performance — even independently verified performance — is not a reliable guide to future results. A signal is our best analysis on the record, but every execution, position size, and risk decision is ultimately yours. See do you guarantee profits?

Can I see sample trades before subscribing?

Yes. Sample output is available so you can see exactly what a signal looks like — the format, the levels, and the conviction grade — before committing. A free trial then gives full access to every live model so you can evaluate the research in real conditions. Learn what each field means in reading a signal row.

Account and support

How do I access my signals after subscribing?

Log in at vector-ridge.com/login. Your dashboard shows the products included in your entitlement, macro context, research, and account tools. Everything is browser-based, and active cards update as lifecycle states change.

Is there a mobile app?

Yes. Alongside the fully responsive web terminal there is a dedicated mobile app showing the same signals on your phone, plus push alerts for new positions and updates. See how signals are delivered to turn notifications on.

How do I contact support?

Email support@vector-ridge.com or use the contact form on the website. We aim to respond to all enquiries within 24 hours. See account, billing and support for more.

Trust and getting the most from the service

Is Vector Ridge legitimate?

Judge it the way you should judge any signal service: by what it can prove, not what it claims. Vector Ridge makes no profit guarantees, reports its results raw and unweighted (the least flattering way), and discloses risk in plain language — and the published record is locked at the moment each signal goes live, so wins and losses alike can be checked after the fact rather than taken on trust. The mechanism behind that lock is covered in how results are verified; for a checklist you can apply to any provider, see how to evaluate a signal service.

How accurate are the signals?

No signal service wins every time, and the headline accuracy number people ask for is the wrong thing to chase — a high hit rate built on tiny wins and rare large losses can still lose money. What actually matters is a verifiable, on-the-record track record read in context. This documentation deliberately quotes no performance figures; instead the dashboard records every signal from entry to exit, and the conviction grade tells you how strongly the model rates each setup. Read why win rate alone is misleading before judging any service on accuracy.

Can I use Vector Ridge with a small account?

Only if you can size positions conservatively after considering the card's active risk, liquidity, costs, and your own loss limits. A grade is not a sizing instruction. See how to follow a signal correctly.

Trading involves substantial risk of loss, and past performance is not a reliable guide to future performance. Vector Ridge provides research and signals, does not manage your capital, and does not give personal investment advice. Only trade with money you can afford to lose.

Where to go next